Terms & Conditions
CONTRACT OF SALE BETWEEN YOU AND ONESOUL
We must receive payment in whole for the price of the goods you order before your order can be accepted. Once payment has been received by us, we confirm that your order has been received by sending an e-mail to you at the e-mail address you provide in your order form. This is not an Order Acceptance from Onesoul. Our acceptance of your order takes place on the dispatch to you of the products ordered unless we notify you we do not accept your order, or you have cancelled your order under the clause 'Right for you to cancel your contract' below. Our acceptance of your order brings into existence a legally binding contract between us. Only adults (persons aged 18 and over) may enter legally binding contracts, and as a result are the only people entitled to transact through this site. Any other individual unable to perform legally binding contracts are prohibited from ordering goods using this site. If you do not qualify, do not use this site.
PRICING
The prices payable for goods you order are as set out in our website.Please note that prices in all printed publications are correct at the time of publication and we reserve the right to amend these without prior notification.
CANCELLATION BY US
We reserve the right to cancel the contract between you and us if.
1.We have insufficient stock to deliver the goods you have ordered;
2. We do not deliver to your area or Country.
3. One or more of the items you ordered was listed at an incorrect price for a typographical error or an error in the pricing information received by us from our suppliers.
If we cancel your contract we will notify you by e-mail or by telephone, and will re-credit to your account any sum deducted by us from your credit card as soon as possible but within 30 days of your order.
We will not be obliged to offer any additional compensation for disappointment suffered.
NOTICES
Unless otherwise stated in these terms and conditions, all notices from you to us must be in writing and sent by e-mail to our contact address at info@onesoul.ie and all notices from us to you will be displayed on our website from time to time.
INVALIDITY
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
GOVERNING LAW
Every transaction carried out is deemed to be completed within the Republic of Ireland and therefore shall be governed by and interpreted under Irish Law. The terms of this agreement (and any dispute, controversy, proceedings or claims of whatever nature in relation to them) shall be governed and interpreted under Irish Law and the Irish Courts shall have exclusive jurisdiction in relation thereto.
ENTIRE AGREEMENT
These terms and conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any salesperson on our behalf should be understood as a variation of these terms and conditions or as an allowed representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.
We make no representations or warranties about the accuracy completeness or suitability for any purpose of the information and related graphics published on our website. From time to time our site may contain technical inaccuracies or typographical errors.
TRADEMARKS
All trademarks, product names and company names or logos cited are the property of their respective owners. No permission is given by us regarding the use of any such brand names, photographs, product names or titles or copyrights, and such use may constitute an infringement of the owners’ rights.
EVENTS BEYOND OUR CONTROL
We will not be in breach of this Agreement or otherwise liable for any delay in performance if any delay or failure is because of circumstances beyond its reasonable control including, without limitation, strikes, lockouts and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
OUR RIGHTS
We reserve the right to change the Conditions from time to time, and your continued use of the Website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions, then you must immediately stop using the Website.
PRIVACY POLICY
This privacy policy sets out how Onesoul Jewelry uses and protects any data you provide. This policy may be updated so please check back regularly to ensure that you are satisfied with any changes.
IDENTITY AND CONTACT DETAILS OF THE DATA CONTROLLER
Onesoul is the data controller and is committed to protecting the rights of individuals in line with the data protection act 1998 (DPA) and the new general data protection regulation (GDPR).
CONTACT DETAILS OF THE DATA PROTECTION OFFICER
Any issue relating to your data should be sent to info@onesoul.ie
WHAT INFORMATION IS BEING COLLECTED?
Onesoul only collect essential information designed to process your order (name, email address, payment details).
WHO IS COLLECTING IT?
The information is collected by the data controller at Onesoul.
HOW IS IT COLLECTED?
It is collected automatically, either at check out, via the enquiry form or when signing up to the newsletter.
WHY IS IT BEING COLLECTED?
This collected to process your order and (every once in a while) to send you updates about our products through our newsletter.
HOW WILL IT BE USED?
Your data is used to process payment, or to send a newsletter.
WHO WILL IT BE SHARED WITH?
Your data has not, and will never, be shared with anyone else.
SECURITY
Onesoul promise to safeguard and secure the information collected to ensure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
COOKIES
Like most websites Onesoul.ie uses small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies 'remember' information about your preferences and passwords and allow you to move within Onesoul.ie without reintroducing yourself within each browser session.
Disabling cookies does not prevent you from accessing Onesoul.ie but some features may be degraded.
ETHICS
I think it is important for you to know how your Onesoul Pendant is created.
This includes where the metal or gems have been sourced and where the craftsmanship has taken place. All my jewelry is crafted by a master Craftsman in Ireland. All precious metals are ethically sourced in Ireland and our gemstones are sourced from producers who are participants the Kimberley process.
Kimberley ProcessThe Kimberley Process (KP) is an international trade regime consisting of governments, the diamond industry and NGOs with the goal of preventing the trade of conflict diamonds. Today, there are 55 participants in the KP, with the EU acting as a single participant. Since its introduction in 2003 global production of conflict diamonds has decreased by 99.8%.
I am proud to be a ‘Made in Ireland’ producer and take the greatest care that when a piece of fine jewelry leaves my shop, it is to the highest standards.